hall: 3 · stand: C8/D6

4Com

4Com is developing and operating cloud solutions since 1994 to handle omnichannel voice and non-voice customer contacts and operations. The 4Com Suite includes 20 networked modules, including workflow management. In addition, Conversational Voice, Customer Journey, Unified Desktop and AI classification solutions are available. 4Com is part of the 4Technology Group.

Product Area:

  • Controlling, Reporting, Monitoring
    • Business Intelligence
  • Dialogue Channels
    • ACD
    • Multi- / Omnichannel Solutions
  • IT / Software
    • Artificial Intelligence
    • Chatbots
    • Workflow Management
    • Voice dialog system
www.4com.de