CCR, a Genesys partner, offers state-of-the-art technology solutions for contact centers combined with consulting, software development, implementation and expert human resources services. Founded in January 2011, the CCR team has over 20 years of experience in the contact center industry, enabling its customers to use next-generation technology and overcoming technical operational issues.
- Controlling, Reporting, Monitoring
- Speech Analytics
- Dialogue Channels
- Chat / Video
- Multi- / Omnichannel Solutions
- Software Solutions
- Cloud Services