hall: 3 · stand: B2


CC Expertise is a solution provider that leverages its industry and business expertise as well as its delivery capabilities to assist contact center operations in maximizing the benefit of their technical solutions to achieve customer satisfaction. We provide innovative and feature rich products supporting the operational as well as technical efficiency of contact center management activities

Product Area:

  • Consultation
    • Organisation / Processes
  • Controlling, Reporting, Monitoring
    • Business Intelligence
    • Quality Monitoring
  • Dialogue Channels
    • Multi- / Omnichannel Solutions
    • Smartphone Apps
  • Software Solutions
    • Cloud Services
    • CEM