Logo focs
hall: 3 · stand: C2

focs GmbH

focs specializes in the optimization of customer service processes, realized via our own CRM and fulfillment software. We enable you to work more efficiently and cost-effectively while increasing your quality of service. We integrate your existing service providers and processes into our system or support you with the optimal setup of a customer service tailored to your needs.

Product Area:

  • Service / Consultancy
    • Organisation / Processes
  • Controlling, Reporting, Monitoring
  • Call Center Services
    • Fulfillment Services / Logistics
  • IT / Software
    • Chatbots
    • CEM