hall: 3 · stand: G6
KMS lighthouse
The Lighthouse knowledge cloud provides customers and agents with real-time access to accurate and consistent knowledge to improve customer and employee experience alike. Lighthouse’s powerful AI-enabled search functionality dramatically improves engagements across all service channels, including easy integration to enhance existing and future self-service channels like chat-bots, IVRs, and more.
Product Area:
- Consultation
- Organisation / Processes
- IT / Software
- Artificial Intelligence
- Cloud Services
- CEM
- Knowledge Management
- Workflow Management
