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KMS lighthouse

The Lighthouse knowledge cloud provides customers and agents with real-time access to accurate and consistent knowledge to improve customer and employee experience alike. Lighthouse’s powerful AI-enabled search functionality dramatically improves engagements across all service channels, including easy integration to enhance existing and future self-service channels like chat-bots, IVRs, and more.

Product Area:

  • Consultation
    • Organisation / Processes
  • IT / Software
    • Artificial Intelligence
    • Cloud Services
    • CEM
    • Knowledge Management
    • Workflow Management