hall: 2 · stand: D28

RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations. Our online platform assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email).

Product Area:

  • Dialogue Channels
    • Multi- / Omnichannel Solutions
    • Social Media
  • Software Solutions
    • Cloud Services
    • CEM
www.ringcentral.co.uk/digital-customer-engagement.html

contributions

02.03.2020
16:30
Hall 2
Speakers' Forum

Managing a fast and frictionless Handover from Chatbot to LIVE A Live Agent

Teodora Vasileva |

Marc Schneider |