hall: 1 · stand: A17/A15

Telekom Deutschland GmbH

As a partner in and motor for digitization, Telekom Deutschland GmbH supports customers reliably and securely in the transformation process, with everything from a single source – from consulting and products, right up to operation. The Value-Added Solutions unit is the service numbers market leader, offering top in-house expertise, plus partner innovations, from the secure Telekom cloud. From local, national, and international service numbers to ai-supported multi-channel spanning all communications channels, customers receive everything they need for successful customer contact management.

Product Area:

  • Dialogue Channels
    • ACD
    • Dialer
    • Multi- / Omnichannel Solutions
    • Voice Portal / IVR
  • Software Solutions
    • Artificial Intelligence
    • Chatbots
    • Workforce Management