hall: 2 · stand: E13


Ultimate.ai is Europe’s leading customer service automation platform. Integrated into the contact center, Ultimate.ai transforms customer service by automating up to 80% of repetitive actions for agents, while guiding agents with AI recommendations through more complex cases. Ultimate.ai prorietary technology dramatically cuts cost, increases first-time resolution and boosts CX in all languages.

Product Area:

  • Dialogue Channels
    • Self Service
  • Software Solutions
    • Artificial Intelligence
    • Chatbots
    • Cloud Services
    • CEM
    • Workflow Management