Logo Upstream Works
 
hall: 3 · stand: E4/F3

Upstream Works Software Ltd.

Upstream Works provides enhanced Omnichannel Contact Center software to improve customer experience, agent success, and business outcomes. We bring the customer journey together for all channels with an intuitive agent desktop, context-data, application integration, management reporting and analytics, solution flexibility and automation – transforming CX for organisations worldwide.

Product Area:

  • Dialogue Channels
    • Chat / Video
    • Multi- / Omnichannel Solutions
  • Dialogue Service Provider
    • Multilingual CC
  • Software Solutions
    • CEM
    • Knowledge Management
www.upstreamworks.com

contributions

03.03.2020
15:30
Speakers' Forum

Digital Transformation for a better CX

Manuella Marinacci |

Kevin Palmer |