Logo Upstream Works
hall: 3 · stand: E4/F3

Upstream Works Software Ltd.

Upstream Works provides enhanced Omnichannel Contact Center software to improve customer experience, agent success, and business outcomes. We bring the customer journey together for all channels with an intuitive agent desktop, context-data, application integration, management reporting and analytics, solution flexibility and automation – transforming CX for organisations worldwide.

Product Area:

  • Dialogue Channels
    • Multi- / Omnichannel Solutions
  • Call Center Services
    • Multilingual CC
  • IT / Software
    • Chat/Video/Chatbots/Conversational AI Platform
    • CEM
    • Knowledge Management


Speakers' Forum

Digital Transformation for a better CX

Manuella Marinacci |

Kevin Palmer |