Upstream Works provides enhanced Omnichannel Contact Center software to improve customer experience, agent success, and business outcomes. We bring the customer journey together for all channels with an intuitive agent desktop, context-data, application integration, management reporting and analytics, solution flexibility and automation – transforming CX for organisations worldwide.
- Dialogue Channels
- Multi- / Omnichannel Solutions
- Call Center Services
- Multilingual CC
- IT / Software
- Chat/Video/Chatbots/Conversational AI Platform
- Knowledge Management