hall: 2 · stand: D30/E27


VITAS provides an intelligent voice assistant to answer repetitive customer service requests. With help of interfaces in backend systems, VITAS can answer and process complete inquiries autonomously.
Based on A.I. (Deep Learning) all conversations feel human-like and VITAS improves with every new phone call. IVR-Systems with pressing phone keys and rigid flowcharts are finally a thing of the past!

Product Area:

  • Controlling, Reporting, Monitoring
    • Voice Recording
  • Dialogue Channels
    • Chat / Video
    • Multi- / Omnichannel Solutions
    • Voice Portal / IVR
  • Software Solutions
    • Artificial Intelligence
    • Chatbots
    • Cloud Services


11:20 - 12:40
Hall 2

Pitch 06 | VITAS: Der virtuelle Sprachassistent auf Basis von Künstlicher Intelligenz für Ihren telefonischen Kundenservice

Future Camp

Thomas Abend |