Zammad is a modern and flexible open-source helpdesk software to which you can connect any of your company’s communication channels. It allows a simple telephone, user, or monitoring management. Zammad provides your team with a ticket system that offers various features to facilitate their daily work. Discover how easy it can be to delight your customers – all while being GDPR-compliant.
- Controlling, Reporting, Monitoring
- Workflow Management
- IT / Software
- E-Mail Response/Marketing-Management
- Customer Service/ Experience/Relationship Management
- Knowledge Management
- Social Media/ Messenger