hall: 3 · stand: F20

Zammad GmbH

Zammad is a modern and flexible open-source helpdesk software to which you can connect any of your company’s communication channels. It allows a simple telephone, user, or monitoring management. Zammad provides your team with a ticket system that offers various features to facilitate their daily work. Discover how easy it can be to delight your customers – all while being GDPR-compliant.

Product Area:

  • Controlling, Reporting, Monitoring
    • Workflow Management
  • IT / Software
    • E-Mail Response/Marketing-Management
    • Customer Service/ Experience/Relationship Management
    • Knowledge Management
    • Social Media/ Messenger