Conference & Trade Show

The meeting place for movers and shakers with ideas that have been shaping customer dialogue for 22 years. 4 conference days and 3 trade show days that will take your customer communication to the next level. Meet top speakers, newcomers and digital experts and connect with many others working in the customer care and service management sector.


You absolutely want to go to the CCW Conference, but the boss has not yet agreed?
We have compiled the arguments compactly for you. Simply download the pdf and send it to the boss by e-mail. CONVINCE YOUR BOSS – we look forward to seeing you!



270 exhibitors

280 lectures

4 conference and 3 trade show days

46 Nationalities

50 Networking Hours