25 years of CCW in Berlin - that was the 25th international congress trade fair for innovative customer dialog.

Get an impression of this exciting event. You can find even more insights in picture and video form in the impressions section. Have fun watching!

Discover the CCW Conference & Trade Show for innovative Customer Dialogue

CCW Kongressmesse


Experience the international experts in customer dialogue. The focused know-how of over 40 speakers about digital disruption, artificial intelligence and the customer needs of the future!

CCW Messestand Parloa

Trade Show

Meet top-ranking companies in the industry either digitally online or on site over three days during the Trade Show. Be inspired by innovative solutions serving customer dialogue in the digital age.

All the latest about what the CCW Conference & Trade Show has to offer

CCW Kongressmesse Programm


In our CCW Program you will find all information about the Conference & Trade Show and a list of exhibitors to help you plan your individual CCW visit.

CCW Kongressmesse Fotos und Impressionen


Impressions from last year's CCW Conference and Trade Show. We have compiled a large selection of great impressions for you.

Become an Exhibitor or Sponsor

Be a part of the CCW Trade Show and benefit from the in-depth exchange of interests with others. We offer you our unique interactive networking space.

Highlights of the CCW 2024

Experte Ali Mahlodji

Trendforscher, Autor, Impact-Unternehmer und EU Jugendbotschafter

Experte Carsten Maschmeyer

Maschmeyer Group

Experte Cherno Jobatey

Journalist und Moderator

Meet renowned Exhibitors & Sponsors at the CCW Trade Show

Your Benefit from the CCW Conference and Trade Show

Live in BerlinDigitally online worldwideInternational event280 expert presentations4 CCW days50 hours of networking

Here's what previous participants and exhibitors have to say

For the industry - but also for me personally - CCW is our annual "class reunion" - where we as an industry can see innovations and trends and also discuss them intensively. I look forward to this very much, especially after the years of the pandemic. It's nice to finally be able to do this in person again.

M. Adamsky | DB Dialog GmbH

As a CX manager, attending CCW is great for me because I take away a lot of new impulses and have a great professional exchange.

K. Marquitz | WEITBLICK GmbH & Co. KG

Be part of the CCW Conference & Trade Show!

CCW Conference & Trade Show Tickets

Get your ticket for the CCW Conference & Trade Show live in Berlin or digitally online worldwide.

CCW Program

In our CCW program you’ll find the Conference schedule as well as a list of exhibitors so you can plan your personalized CCW visit.

Get the latest updates with our CCW Blog

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