Big Data Archive - CCW - Der Kundenservice & Call Center Kongress in Berlin

Customer Experience

Contact centre management

Excellent Customer Experience: 3 Factors for Success

9. December 2019

How do you make the transition to a company that really lives CX? Many factors are critical to success – we’ve put together three fundamental ones for you!

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Topics

Contact Center Management

Digitalization & Artificial Intelligence

Customer dialogue & communication

Human resource & law

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