dtms GmbH

dtms GmbH, a Mainz-based company, is a leading provider of contact centre solutions and customer intelligence technologies in the German-speaking region. The dtms portfolio ranges from service phone numbers from over 100 countries to platforms for managing the telephone accessibility of companies and using artificial intelligence for providing automated responses to customer enquiries.

Exhibitors Categories

• Exhibitors

Product Categories

• Controlling, Reporting, Monitoring
  • Workflow Management
  • Quality Monitoring Management
  • Speech Analytics/Voice Recording
• Call Center Services
  • Virtual CC
• IT/Software
  • Voice Dialog System
  • Chat/Video/Chatbots/Conversational AI Platform
  • Artificial Intelligence