Microsoft
The Digital Contact Center Platform from Microsoft makes it easy to safely and securely interact with customers through the channels they are familiar with, from voice to e-messaging. Visit us in Hall 2, Stand H7, to learn how you can create an overall better customer and agent experience.
Exhibitors Categories
- Exhibitors
- Sponsor
Product Categories
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AI and Future Technologies
- Artificial Intelligence
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IT, Automation, Software
- Self Service, Help Desk, Visual Support
- Customer Service, CEM, CRM
Agenda Items
25.02.2025
11:30
Hall 3, Trade Show Forums
Innovative customer service solutions with Microsoft Copilot: How Dynamics 365 and Copilot are revving up the AI-powered contact center of the future
Renè Grebenstein | Technology Specialist BizApps Service
Klara Borgmann | Go-to-Market Manager Microsoft Dynamics 365
Hüseyin Sahin | Technical Specialist BizApps Service
