Next Matter

Next Matter is a workflow engine that helps customer service teams resolve their most complex cases. You can trigger, track, and resolve cases without leaving your customer service solution. Set up self-service portals, orchestrate cross-team work, automate decisions, data requests, and more. Excellent customer service requires your best people. Help them do their best work with Next Matter.

Exhibitors Categories

• Exhibitors

Product Categories

• Controlling, Reporting, Monitoring
  • Workflow Management
  • Quality Monitoring Management
• IT/Software
  • Robotic Process Automation
  • Customer Service/Experience/Relationship Management