Logo tecRacer Consulting GmbH
Stand: B6 · Hall: 3

tecRacer Group


As an AWS Premier Consulting Partner and Amazon Connect Service Delivery Partner, customers trust tecRacer to build their next-generation contact center. tecRacer's team of experts combines deep AWS knowledge with contact center expertise to take customer and agent experience to the next level using Amazon Connect.

Exhibitors Categories

  • Exhibitors

Product Categories

  • Controlling, Reporting, Monitoring
    • Workforce Management
    • Speech Analytics/Voice Recording
  • IT/Software
    • Voice Dialog System
    • Chat/Video/Chatbots/Conversational AI Platform
    • Customer Service/Experience/Relationship Management
    • Artificial Intelligence
    • Knowledge Management

Agenda Items



Hall 2, Speakers' Forum

Working backwards from the customer: Transformieren Sie Ihre Contact Center Experience mit Amazon Connect

Max Wall | Customer Experience Services & Sales Manager

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