Hall: 1.1 · Stand: A1 und A2

TP

We are the world's leading provider of digital business services, helping many of the world's best-known brands to strengthen customer loyalty in the long term. With more than four decades of comprehensive industry experience, we combine state-of-the-art technology with human-centered experiences. Working closely with our customers, we turn change into opportunity.

Exhibitors Categories

  • Exhibitors
  • Co-Sponsor

Product Categories

  • AI and Future Technologies
    • Artificial Intelligence
  • Experience Management
    • Customer Experience
  • Consultancy, Service
    • Digital Transformation
  • Contact Center, Customer Interaction
    • Business Process Outsourcing
    • Nearhsoring, Offshoring
  • IT, Automation, Software
    • Chat/Video/Chatbots/Conversational AI Platform
    • Customer Service, CEM, CRM

Agenda Items

26.02.2026

10:00

Hall 3, Trade Show Forums

3 Years from Now: 1st thesis: ...bots talk to bots and autonomous AI agents take over customer communication.

25.02.2026

13:00

Hall 2, Trade Show Forums

The Human Algorithm - AI's Missing Ingredient

Paul Joustra | Senior Vice President of Transformation

Experts & Authors

Vice President | Teleperformance Germany S.à.r.l. & Co. KG.

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