hall: 2 · stand: D14

Freshworks GmbH

Freshworks Inc. is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales, Freshcaller and Freshteam. The company’s suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. Freshworks has its HQ in San Bruno, California, and global offices in India, UK, Australia, and Germany. The company’s cloud-based suite of SaaS products is widely used by over 100,000 customers around the world including Honda, Hugo Boss, Toshiba and Cisco.

Product Area:

  • Software Solutions
    • Artificial Intelligence
    • Chatbots
    • Cloud Services
    • CRM Software
    • CEM
    • Knowledge Management
    • Mobile Services


Hall 2
International Plaza

The AI Dilemma: Bridging the Gap Between Experimentation and Customer Expectations

Girish Shenoy | Freshworks