hall: 2 · stand: D2/E3

Freshworks GmbH

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360 degree view of the customer, are ready to go, easy to use, and offer quick return on investment. The company is headquartered in the US with its German office being in Berlin. Freshworks’ cloud-based suite is used by over 150,000 companies worldwide, including Metro, DeliveryHero and GetYourGuide.

Product Area:

  • Dialogue Channels
    • Multi- / Omnichannel Solutions
  • IT / Software
    • Chatbots
    • CRM Software
    • CEM
    • Self Service / Remote Visual Support
    • Mobile Services
    • Workflow Management