hall: 2 · stand: D6/E5

Freshworks GmbH

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. The company counts 40,000+ paying customers in its customer-for-life community including Metro, Delivery Hero and GetYourGuide. Freshworks has received numerous accolades from analysts and media including the Forbes’ Cloud 100 list. It is also featured on four Gartner Magic Quadrants.

Product Area:

  • Service / Consultancy
    • Digital Workplace
  • Call Center Services
    • Social Media
  • IT / Software
    • Artificial Intelligence
    • Chatbots
    • CEM
    • Knowledge Management