stand: 8

Freshworks GmbH

Freshworks provides innovative customer contact software for businesses of all sizes, making it easier for teams to engage customers and make them customers for life. The company counts more than 50,000 paying customers worldwide among its customer-for-life community, including Delivery Hero, Metro or GetYourGuide. Freshworks went public in September 2021.

Product Area:

  • Service / Consultancy
  • Call Center Services
    • Social Media
  • IT / Software
    • Self Service / Remote Visual Support
    • Chat/Video/Chatbots/Conversational AI Platform
    • Customer Service/ Experience/Relationship Management
    • Artificial Intelligence
    • Knowledge Management