The home of customer dialogue for 22 years. Get inspired by over 40 of the leading movers and shakers in the industry over 4 conference days. Experience interactive lecture formats. Discuss a range of topics on customer requirements of the future. Everything from artificial intelligence, through digital disruption to future-proof human resource development.
- Kongress
- Innovation
Innovation day
A live visit in the contact centre or an interactive workshop? Decide for yourself on day 1 of the CCW between Zalando SE, Booking.com or DB Digital.
