Expertin Andrea Woll

Andrea Woll

Managing Director | die Bayerische proService GmbH

With more than 15 years’ experience in the insurance industry, Andrea Woll is one of the leading experts in digital claims management and customer-focused process optimisation. As Managing Director of Bayerische proService GmbH and Head of the Claims Division, she combines extensive claims experience with leadership skills and the targeted use of automated, data-driven processes; previously, as Head of Claims at Neodigital Versicherung AG, she was responsible for claims across several lines of business.

Agenda Items

23.02.2027

14:30

Customer Love Day

The Best Service Starts Before the Problem Occurs – How Technology Enables Prevention and Transforms Customer Support

How we did it – Practical advice in a nutshell

Andrea Woll | die Bayerische proService GmbH
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