Logo Sematell GmbH
Stand: E14 · Hall: 3

Sematell GmbH


Sematell is one of the pioneers in the field of AI-based contact center software. The intelligent customer service software ReplyOne analyzes inquiries from all written communication channels and enables service employees to answer customer inquiries faster and better. Over 150 companies increase the quality and efficiency of their customer service with ReplyOne - in over 70 languages

Exhibitors Categories

  • Exhibitors
  • Award-Sponsor

Product Categories

  • IT/Software
    • Social Media/Messenger
    • E-Mail Response/Marketing-Management
    • Chat/Video/Chatbots/Conversational AI Platform
    • Customer Service/Experience/Relationship Management
    • Artificial Intelligence

Agenda Items



Hall 3, Trade Show Forums

Churn Baby, Churn! Service als Teil der Kundenbindungsstrategie in Zeiten der Vergleichbarkeit

Gordon Salzmann | Sr. Director Sales & Marketing



Hall 3, Trade Show Forums

Nicht sexy, aber funktional und effizient: Automatisierung im Kundenservice von Lekker Energie.

Timo Kurka | Process Manager | lekker Energie GmbH


Experts & Authors

Sematell GmbH

Sematell GmbH

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