NEW: CCW programme 2020 – Get all the information about the event

Trends in customer dialogue

Learn from the best:
Our speakers will give you fascinating insights into their day-to-day operations

Digitalization und Artificial Intelligence:
Important topics for your customer service success

280 lectures and live events
Best Practice from digital thinkers, experienced practitioners and leading companies

15 interactive conference and trade show formats
Industry-wide knowledge transfer from top companies and networking at the highest level




You absolutely want to go to the CCW Conference, but the boss has not yet agreed?
We have compiled the arguments compactly for you. Simply download the pdf and send it to the boss by e-mail. CONVINCE YOUR BOSS – we look forward to seeing you!

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CCW Programm

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