Sophie Hundertmark

Chatbot and Generative AI Expert, Consultant, Research Associate and Lecturer. | Hochschule Luzern

First and foremost is her proven expertise in the field of generative AI and chatbot systems. She works as a research assistant, lecturer, and consultant at the Lucerne University of Applied Sciences and Arts (Institute for Financial Services Zug, IFZ) and is pursuing a doctorate on the successful use of conversational AI in the banking and insurance sectors. With years of practical experience, Sophie Hundertmark supports companies in the introduction of chatbots, voicebots, and ChatGPT, conducts research on the ethics and practice of conversational AI, and is in demand throughout Europe as a speaker and developer of new AI frameworks.

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