Expertin Emilie Dumaine

Emilie Dumaine

IT Support Digital Solutions Manager | Baloise Group

Emilie Dumaine, IT Support Digital Solutions Manager at Baloise Insurance in Basel since 2020, stands out for her interdisciplinary skills and commitment to first-class IT support and customer experience.

Agenda Items

28.02.2024

11:30

Main Conference

A digitalised service desk that remains human

Camp 3: Automation and development of a seamless customer journey across all touchpoints

Emilie Dumaine | Baloise Group
Patrick Friedrich | Baloise Group
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